UX Research
User Personas
User Stories
Data Synthesis
Wireframing
UI Design
The Final State of TCM: A UX Case Study
This project examines the matchmaking experience in The Texas Chain Saw Massacre Game, a multiplayer asynchronous horror game.
Overview
Through community research, surveys, and player feedback analysis, I identified key frustrations like long lobby wait times, mismatched skill levels, and map-related disconnects.
I proposed design solutions focused on transparency, player agency, and behavioral nudges to improve retention and satisfaction, while working within the constraints of the game’s existing systems.
This case study highlights how thoughtful UX design can enhance player experience, even in games facing systemic limitations.
Design Process
- User Research
- Data Synthesis
- User Personas + Stories
- Wireframing